{"id":"1c7ffbf9-a1fc-49c7-a478-6c1bd5346f65","title":"Helpdesk Analyst","company":{"id":"515a999c-d699-4be8-b52b-37ecd0f93c52","name":"Bulloch Technologies Inc.","website":null,"url":"https://yesjob.brogu.ca/companies/515a999c-d699-4be8-b52b-37ecd0f93c52"},"url":"https://yesjob.brogu.ca/jobs/1c7ffbf9-a1fc-49c7-a478-6c1bd5346f65","apply_url":"https://dover.wd103.myworkdayjobs.com/Dover/job/Moncton-New-Brunswick-Canada/Helpdesk-Analyst_JR102533","status":"open","location":"Moncton, New Brunswick, Canada","locations":[{"city":"Moncton","region":"NB","country":"CA"}],"workplace":"onsite","remote_eligible_countries":[],"employment_types":["full_time"],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":null,"languages_required":[],"seniority":null,"first_seen_at":"2026-11-05T18:08:35.148Z","last_seen_at":"2026-11-08T22:05:34.924Z","salary_text":null,"summary":"- Helpdesk Analyst (Escalation Analyst) at Bulloch Technologies Inc. in Moncton, New Brunswick, Canada; listed as full-time and onsite.\n- Bridges Level 1 support and Level 3 teams: owns stalled or urgent tickets, performs advanced hardware/software troubleshooting, and ensures SLAs are met.\n- Requires minimum 3 years in customer support, client relations, or technical help desk, plus de-escalation, communication, and remote diagnostic skills.\n- No salary, work authorization, or language requirements are stated.","sources":["https://dover.wd103.myworkdayjobs.com/Dover/job/Moncton-New-Brunswick-Canada/Helpdesk-Analyst_JR102533"]}