{"id":"53f38db5-b898-4e23-9f85-680bd145ded0","title":"Customer Contact Representatives","company":{"id":"288b438d-be77-4141-bdb1-2842ebf0bc46","name":"Workers' Compensation Board - Alberta","website":null,"url":"https://yesjob.brogu.ca/companies/288b438d-be77-4141-bdb1-2842ebf0bc46"},"url":"https://yesjob.brogu.ca/jobs/53f38db5-b898-4e23-9f85-680bd145ded0","apply_url":"https://wcbalberta.wd10.myworkdayjobs.com/wcbalbertacareers/job/Edmonton-Alberta/Customer-Contact-Representatives_JR102656","status":"open","location":"Edmonton, Alberta","locations":[{"city":"Edmonton","region":"AB","country":"CA"}],"workplace":"hybrid","remote_eligible_countries":[],"employment_types":["full_time"],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":{"max":66240,"min":59647},"languages_required":[],"seniority":null,"first_seen_at":"2026-11-05T15:46:59.392Z","last_seen_at":"2026-11-06T07:36:28.710Z","salary_text":null,"summary":"- Permanent, full-time Customer Contact Representative role at WCB-Alberta's Edmonton Claims Contact Centre, answering claims and benefits inquiries by phone.\n- Hybrid arrangement, but requires an initial in-office training period and scheduled in-office days; successful candidate must reside in Alberta and work in person at the Edmonton downtown office as required.\n- Security clearance is a condition of employment; schedule is 8:00 a.m. to 4:45 p.m., Monday to Friday, with occasional shift changes.\n- Pay is $59,647 to $66,240 per year (Salary Grade 07); closes November 13, 2026 for a January 25, 2027 start.","sources":["https://wcbalberta.wd10.myworkdayjobs.com/wcbalbertacareers/job/Edmonton-Alberta/Customer-Contact-Representatives_JR102656"]}