{"id":"d732a6fe-0390-40e6-bbdd-c3475cd690ae","title":"Support Systems Engineer","company":{"id":"80b76f70-25d0-44d1-b818-d00a57b38179","name":"Runway Ml","website":"https://runwayml.com","url":"https://yesjob.brogu.ca/companies/80b76f70-25d0-44d1-b818-d00a57b38179"},"url":"https://yesjob.brogu.ca/jobs/d732a6fe-0390-40e6-bbdd-c3475cd690ae","apply_url":"https://jobs.ashbyhq.com/runway-ml/9a9f687a-6d61-4ab5-8b26-c4d67d527560/application","status":"open","location":"Remote","locations":[{"city":null,"region":null,"country":"US"},{"city":"Seattle","region":"WA","country":"US"},{"city":"New York","region":"NY","country":"US"},{"city":"San Francisco","region":"CA","country":"US"}],"workplace":"remote","remote_eligible_countries":["US","CA","MX","GB"],"employment_types":["full_time"],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":{"max":274000,"min":178100},"languages_required":[],"seniority":null,"first_seen_at":"2026-10-29T14:42:42.001Z","last_seen_at":"2026-11-07T16:04:09.792Z","salary_text":"$130K - $200K","summary":"- Remote Support Systems Engineer role (US salary range $130K-$200K) that builds and ships production code for Runway's AI support agent, ticketing system and CX reporting.\n- Requires 5+ years in customer experience, support engineering or support operations, with hands-on code experience in TypeScript and Node.js on AWS.\n- Open to remote hires across North America and London; the posting also notes the stated salary range applies to US candidates and may change elsewhere.\n- Application asks for a hands-on try of the Runway product (building a custom workflow) instead of a cover letter.","sources":["https://jobs.ashbyhq.com/runway-ml/9a9f687a-6d61-4ab5-8b26-c4d67d527560"]}