{"id":"d8ef854b-e837-496b-be07-fc5c418b3abc","title":"Contact Center Manager","company":{"id":"782e5fdc-3d0a-40f4-9781-e82f8b6aa765","name":"MCI Careers","website":null,"url":"https://yesjob.brogu.ca/companies/782e5fdc-3d0a-40f4-9781-e82f8b6aa765"},"url":"https://yesjob.brogu.ca/jobs/d8ef854b-e837-496b-be07-fc5c418b3abc","apply_url":"https://careers-mci2.icims.com/jobs/48355/job","status":"open","location":"Sydney, NS, Canada","locations":[{"city":"Sydney","region":"NS","country":"CA"}],"workplace":"onsite","remote_eligible_countries":[],"employment_types":["full_time"],"work_auth_required":"any_valid_permit","term":null,"salary_cad_per_year":null,"languages_required":[],"seniority":null,"first_seen_at":"2026-11-02T12:00:59.495Z","last_seen_at":"2026-11-08T23:23:28.693Z","salary_text":null,"summary":"- Manager role overseeing daily operations of a BPO contact center in Sydney, NS, leading team leaders and supervisors to hit KPIs and SLAs.\n- Requires 3+ years of contact center leadership experience, preferably in BPO; a bachelor's degree is preferred, not required.\n- You must be legally authorized to work in Canada, and applications must be completed on the company careers page, including screening questions and a pre-employment test.\n- Salary is not stated; the posting describes competitive pay based on experience and benefits such as PTO and supplemental health coverage for full-time employees.","sources":["https://careers-mci2.icims.com/jobs/48355/job"]}