{"id":"fb6d27f0-cafc-4bb8-af36-2bb7dce870a5","title":"Directeur ou directrice, Fondations transversales, Centres de relations clients","company":{"id":"760d5899-0b02-459d-b3d4-6d80a6f1a50b","name":"Fédération des Caisses Desjardins","website":null,"url":"https://yesjob.brogu.ca/companies/760d5899-0b02-459d-b3d4-6d80a6f1a50b"},"url":"https://yesjob.brogu.ca/jobs/fb6d27f0-cafc-4bb8-af36-2bb7dce870a5","apply_url":"https://desjardins.wd10.myworkdayjobs.com/Desjardinscachee/job/Montral/Directeur-ou-directrice--Fondations-transversales--Centres-de-relations-clients_R2613501","status":"open","location":"Montréal","locations":[{"city":"Montreal","region":null,"country":"CA"}],"workplace":"hybrid","remote_eligible_countries":[],"employment_types":[],"work_auth_required":"unspecified","term":null,"salary_cad_per_year":null,"languages_required":["fr","en"],"seniority":null,"first_seen_at":"2026-11-05T21:27:51.015Z","last_seen_at":"2026-11-07T01:46:46.717Z","salary_text":null,"summary":"- Management role (Directeur/Directrice) leading the CXOne cCaaS platform deployment for Desjardins customer contact centres, based in Montréal, hybrid per the listing.\n- Requires a bachelor's degree or equivalent combined experience, at least 10 years of relevant experience including 5 in management, and experience with Genesys or NICE cCaaS solutions.\n- French is required and advanced English is required (oral and written); no work-authorization or salary information is stated.\n- Applicable to candidates who can meet the stated experience and language requirements; the posting does not state days onsite, salary or work-permit conditions.","sources":["https://desjardins.wd10.myworkdayjobs.com/Desjardinscachee/job/Montral/Directeur-ou-directrice--Fondations-transversales--Centres-de-relations-clients_R2613501"]}