Payments Analyst- Senior Lead

Job description

Responsibilities:

- Provide strategic leadership to the Payments Team and oversee all payment processing functions.

- Manage daily payment operations to ensure accuracy, timeliness, and compliance with internal and regulatory standards.

- Collaborate with Compliance, Finance, Support, and Product teams to streamline processes and resolve operational challenges.

- Develop and implement process improvements that enhance efficiency and reduce operational risk.

- Guide and mentor team leads and staff, supporting their growth and maintaining a high-performing work environment.

- Communicate performance updates, risks, and opportunities to senior leadership.

- Ensure documentation, procedures, and reporting remain accurate and audit-ready.

Requirements

- Preferably with a background in the digital finance (FinTech) space.

- Strong leadership and communication skills suited for managing high-volume, fast-paced operations.

- Solid understanding of payment operations, financial processes, banking, fintech, or compliance.

- Proven ability to analyze issues and implement effective operational improvements.

- Collaborative and adaptable approach with strong relationship-building skills.

- Commitment to continuous learning and professional development.