House Person
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- Full-time
- On-site
- Work permit not stated
- $23.69 CAD/hr
Onsite House Person role at a BC resort (Efuq / Hilton Grand Vacations), covering guest requests, linen and laundry, trash pick-up, room deliveries and cleaning.
Listed at $23.69 per hour, with a possible quarterly bonus for eligible employees; graveyard shifts may be required.
Posting does not state hours, work authorization requirements, or language or education requirements, so eligibility should be confirmed with the employer.
Requires excellent customer service skills and the ability to work with frequent interruptions and changing tasks.
From the posting
- workplace
ATS workplace type: onsite
- locations
ATS location: BC, Canada
- employment types
full_time
- salary
Compensation: $23.69 per hour.
- job function
performs guests service needs, linen delivery and stocking, trash pick-up, guest room deliveries and cleaning tasks
- role family
House Person
- skills
Excellent customer service skills.
- actionable
Completes all in-house laundry for the resort to include stock, deliver and gathering of linens.
Job description
Under general supervision, the House Person performs guests service needs, linen delivery and stocking, trash pick-up, guest room deliveries and cleaning tasks in public areas and other locations assigned in accordance with Company policies and procedures, federal, provincial, and local authority guidelines ensuring a clean, sanitary and inviting resort for all guests
Responsibilities
- Assists with carpet cleaning and deep cleaning of suites, as assigned.
- Maintains stock of laundry and storage areas; organized and clean.
- Provides assistance to guest requests or concerns, may require esclation to management.
- Completes all in-house laundry for the resort to include stock, deliver and gathering of linens.
- Assists in maintaining a safe work environment for all team members and guests through visual inspection of common area(s) during shift.
- Reports all maintenance deficiencies to the Engineering department providing work order submitted into the Synergy system. Written work orders where Synergy is unavailable.
- Maintains daily log of duties performed during the course of each shift.
- Delivers items as required to guest suite per QA (Quality Assurance) standards.
- Picks up trash and ensures recepticles are clean at all times.
- Provides assistance as required to all members, owners and guests per QA standards.
- Cleans rooms on occasion when business volumes dictate.
- Covers graveyard shifts as required.
- Consistently practices and maintains the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
- Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
- Completes all required Company training/compliance courses as assigned.
- Adheres to Company standards and maintains compliance with all policies and procedures.
Compensation: $23.69 per hour. Eligible employees may receive a quarterly bonus if the property achieves established performance measures.
Qualifications
- Excellent customer service skills.
- Ability to take initiative and effectively adapt to changes.
- Recognizes an emergency situation and takes appropriate action.
- Able to establish and maintain a cooperative working relation.
- Able to use sound judgment; work independently, with minimal supervision.
- Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
- Performs well with frequent interruptions and/or distractions.
- Ability to consistently demonstrate and maintain the highest standards of professionalism when interacting with team members, management, members, owners, and guests.
Seen on
- oraclecloud — efuq.fa.us6.oraclecloud.com
- oraclecloud — efuq.fa.us6.oraclecloud.com