2027 Fresh Grad Hire - Content Growth Operations Associate (US/CA Market)

Job description

- AI-Powered Content Operations: Produce and iterate scalable content assets (options, event contracts, market education) with AI toolchains; help build and refine AI-assisted content production workflows

- Campaign Operations: Support planning and execution of market-event campaigns (earnings season, FOMC, product launches) — own the process from topic selection and compliance review to launch tracking and post-campaign analysis

- Customer Operations: Support customer segmentation and engagement strategies (new users / low-frequency / high-value); track operational effectiveness and iterate

- Cross-Functional Collaboration: Coordinate with product, design, compliance, data and engineering teams to ship projects on time and at quality

- Data-Driven Decision Making: Track operational metrics, conduct attribution analysis, and deliver data reports with actionable recommendations

- Market Insights: Monitor US market dynamics (Fed rate decisions, CPI, earnings season, options market trends) and summarize investor-perspective takeaways

Requirements

- Master's degree or above, majors in Finance, Economics, Financial Engineering or related fields preferred; strong investment passion and clear market understanding required for other majors

- Fluent English (written & spoken) — core for North America market business

- AI-native working habits: hands-on experience with LLMs / AI agents / automation tools; enjoys building with AI, not just using it

- Strong self-drive: proactively identifies opportunities, defines problems and finds solutions in ambiguous situations; does not wait for instructions

- Strong systems thinking: able to decompose complex business challenges into executable modules with structured reasoning

- Real investment experience (any one of the following):

- Own securities / investment account with actual trading experience in US stocks, options or crypto

- Relevant internship at a financial institution (brokerage / bank / asset management / investment firm)

- CFA Level I+ / securities licence / equivalent professional certification

- Excellent communication and teamwork skills

- Resilience and ability to thrive in a fast-paced, high-intensity environment

Bonus Points

- Options / derivatives trading experience (directly relevant to core business)

- Familiarity with internet brokerages (moomoo / Robinhood / Webull / IBKR, etc.)

- Awareness of prediction markets / sports event contracts

- Internship experience in content operations / user growth / campaign operations

- Study or living experience in North America with familiarity with local culture

*Open to candidates graduating between January 2026 and August 2027.