Data Operations Specialist

Job description

Data Operations Specialist - Philippines - Fully remote

About the Role: We are seeking a detail-oriented and process-driven Data Operations Specialist to join our team! This role is perfect for someone passionate about data accuracy and client success. You will play a key role in supporting our clients by managing and auditing location data through our tools and processes and providing location management related services.

Key Responsibilities:

- Provide expert support to clients on location data using our proprietary tools

- Perform data manipulation tasks and resolve discrepancies according to established guidelines and best practices

- Provide customer facing services that increase customer satisfaction and retention

- Deliver audits on listing data to maintain accuracy and quality standards

- Ensure timely completion of deliverables, meeting agreed SLAs and personal targets

- Follow communication procedures, guidelines, and policies to provide seamless client support. What We’re Looking For:

- A professional with 1-2 years of experience in data operations, quality assurance, data entry, or a related field.A detail-oriented professional with a passion for data accuracy and client success.

- Strong problem-solving skills and the ability to follow detailed processes.

- Excellent organizational skills to manage multiple deliverables within tight deadlines.

- Proficiency in data manipulation and audit processes is a plus.

- Strong proficiency in English, including written, spoken, and reading skills.

- Advanced knowledge of Google Sheets a plus

- Proficient in AI utilisation is a major plus

Why Join Us?

- Work with a dedicated and innovative team

- Opportunity to develop expertise in location data and industry-leading tools.

- Make a direct impact on the quality of service delivered to our clients.