Caseworker – Legal Support Assistant

Job description

Are you highly organized, detail-oriented, and motivated by the opportunity to support others through their immigration journey? Join a legal team with international reach, committed to meaningful work and professional excellence.

About Us : Immiland Law is a legal firm dedicated to providing high-quality immigration services and legal guidance for individuals seeking to settle in Canada. We offer a professional, compassionate, and personalized approach at every stage of the immigration process.

We're currently seeking a Caseworker – Legal Support Assistant to join our remote team in Colombia. While being based in Bogotá is considered an advantage, it is not mandatory. This position plays a vital role in client communication, and supporting legal processes within a dynamic and multicultural environment.

Mandatory Requirements :

- Post-secondary education in International Relations, Social Sciences, Legal, Administration, Communications, Languages, Business, or related fields.

- English proficiency (minimum B1 level).

- Previous experience in Canadian immigration processes would be considered a strong asset.

- 1–2 years of experience in administrative support, virtual assistance, customer service, or back-office operations.

- Experience handling confidential documents and data with discretion and accuracy.

- Strong client service orientation and ability to work under deadlines.

- Interest in immigration and a genuine desire to support people.

- Studies and experience in Legal, Paralegal, or Immigration Law will be considered a plus.

Competencies & Transferable Skills

- Organizational & Administrative Strength:

- Ability to manage multiple cases, track deadlines, and maintain up-to-date records.

- Proven capacity to follow structured processes and documentation standards.

- Communication Skills:

- Ability to write clear, professional emails, summaries, and reports using formal tone and templates.

- Attention to Detail :

- Meticulous approach to reviewing documents and identifying inconsistencies or missing data.

- Comfortable working with checklists and ensuring procedural completeness.

- Tech Proficiency & Remote Readiness :

- Experience with Google Workspace (Docs, Sheets, Gmail) and Microsoft Office (Word, Excel).

- Familiarity with online tools (Slack, Trello, Monday, etc.).

- Self-driven, able to work independently and report asynchronously.

Responsibilities :

- Assist immigration consultants in organizing and managing case files.

- Prepare, review, and maintain legal documentation.

- Serve as a client liaison, collecting information and providing regular updates.

- Collaborate with team members to meet deadlines and legal compliance standards.

- Prioritize and handle multiple tasks with precision and accountability.

Important Note: Please do not apply if you are not based in Colombia or do not meet the minimum English level required.