Senior Implementation Engineer
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Posted by Stryker Canada ULC on the hiring system it uses for its careers page; applications go straight to the company.
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- Full-time
- Work permit not stated
Senior Implementation Engineer at Stryker Canada ULC for deploying and integrating the Vocera communications solution in customer healthcare environments.
Posting is labelled "Work Flexibility: Remote" but describes on-premise deployment, customer-site work and 40% travel; confirm location and travel expectations before applying.
Required: Bachelor's in Computer Science or related technical field and at least 2 years of customer-facing technical services or support experience.
Pay listed as CAD $72,400–$96,600 per year for Canada (a separate Burnaby range of $78,600–$104,800 applies only to Burnaby). Work authorization is not stated.
From the posting
- locations
ATS location: Vancouver, Canada
- actionable
The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions
- seniority
Senior Implementation Engineer
- employment types
Senior Implementation Engineer
- workplace
Work Flexibility: Remote
- salary
Canada: $72,400 - $96,600 CAD Annual
- years experience min
Minimum 2 years of relevant experience in a customer-facing technical services or support
- education required
Bachelors in Computer Science or related technical field
- job function
The Implementation Engineer will execute technical planning, architecture, and implementation
- role family
execute technical planning, architecture, and implementation of on-premise communications solutions
- skills
Stryker’s Vocera solution
- skills
Demonstrated ability with HL7 integrations or healthcare IT interoperability
- skills
Prior VMWare vCenter experience in large production environments
- skills
Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus
- skills
Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP)
- skills
Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware
Job description
Work Flexibility: Remote
The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Stryker's Vocera solution; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing.
What you will do:
- Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware
- Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff
- Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system
- Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements
- Coordinate activities effectively with internal cross functional teams
- Effectively communicate project status to stakeholders in a timely, consistent, and clear manner
- Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
- Protect the security of medical or sensitive records to preserve their confidentiality
What you need: Required
- Bachelors in Computer Science or related technical field
- Minimum 2 years of relevant experience in a customer-facing technical services or support
Preferred:
- Demonstrated ability with HL7 integrations or healthcare IT interoperability
- Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers
- Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus
- Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP)
- Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems
- Prior experience integrating nurse call and/or patient monitoring systems
- Ability to deploy technology in the healthcare market is highly desired
Canada Pay Ranges:
- Canada: $72,400 - $96,600 CAD Annual
- Canada, Burnaby: $78,600 - $104,800 CAD Annual
Travel Percentage: 40%
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