Manager, Rental Operations

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Operations Manager, Lighting, Grip & Power

At Sunbelt Rentals, we strive to be our customers' first choice in the equipment rental industry. Within Film & TV, our success is built on delivering exceptional equipment, technical expertise, and customer service to productions of all sizes. The Operations Manager, Lighting, Grip & Power is responsible for overseeing the day-to-day operations of the Lighting, Grip & Power department, ensuring excellence in equipment readiness, team performance, customer service, safety, and financial results. Reporting to the General Manager, Film & TV, this role partners closely with Client Services, Inventory, and Operations teams to support business growth, maximize asset utilization, and deliver an outstanding customer experience. The successful candidate will be a strong people leader, capable of developing high-performing teams while driving operational efficiency, accountability, and continuous improvement.

Responsibilities

- Lead the day-to-day operations of the Lighting, Grip & Power department.

- Manage and develop a team of supervisors, technicians, warehouse staff, and support personnel.

- Partner with the General Manager, Film & TV on operational priorities, resource planning, departmental strategy, and business objectives.

- Work closely with Client Services teams to support equipment preps, demonstrations, technical evaluations, and customer requirements.

- Ensure the highest standards of equipment quality, maintenance, safety, and customer service.

- Develop and implement processes and workflows that improve operational efficiency, consistency, and productivity.

- Provide technical support and problem-solving assistance for in-house, remote, and on-set requirements.

- Champion a culture of safety and ensure compliance with company, regulatory, and industry standards.

- Drive operational performance through effective planning, equipment utilization, expense management, profitability, and continuous improvement initiatives.

- Monitor departmental financial performance, including labor efficiency, equipment utilization, expense management, and P&L accountability.

- Collaborate with the General Manager, Film & TV on annual business planning, capital expenditure forecasting, and achievement of financial and operational objectives.

- Build and maintain strong relationships with clients, production partners, vendors, and industry stakeholders.

- Partner with Inventory and Operations teams to ensure inventory accuracy and effective asset lifecycle management.

- Lead hiring, onboarding, performance management, succession planning, and employee development initiatives.

- Conduct regular one-on-one meetings, performance reviews, coaching discussions, and career development planning to support employee engagement, accountability, performance, and long-term growth.

- Foster a positive, inclusive, and high-performing work environment that promotes collaboration, recognition, accountability, and team morale.

- Travel may be required from time to time to support business operations, training, and company initiatives.

- Perform other duties as assigned.

Requirements

- Preferred experience within a film and television equipment rental environment, including exposure to lighting, grip, power, production operations, or related technical rental disciplines.

- Preferred knowledge of motion picture lighting systems, grip equipment, power distribution, generators, rigging practices, and production workflows.

- Minimum 3 years of experience leading, coaching, and developing large teams in a fast-paced operational environment.

- Experience managing departmental budgets, operational costs, and financial performance metrics.

- Strong understanding of safety standards, equipment handling procedures, and operational best practices.

- Proven ability to lead teams, delegate effectively, and drive accountability.

- Strong business judgment and problem-solving skills in fast-paced environments.

- Exceptional customer service, communication, and interpersonal skills.

- Superior organizational skills with the ability to manage multiple priorities and competing deadlines.

- Proven leadership in high-pressure situations while maintaining a focus on safety, quality, and customer satisfaction.

- Ability and willingness to work flexible hours as business needs require.

- Valid driver's license.

Preferred Leadership Profile The ideal candidate is a people-first leader with strong operational and financial acumen, a commitment to safety, and a passion for developing others. This individual creates an environment where employees are engaged, supported, and accountable while continuously improving operational performance, customer experience, and business results. The successful candidate will balance customer needs, team development, operational excellence, and business performance while creating a culture where employees feel supported, challenged, recognized, and empowered to succeed.

Base Pay Range 83,746.00 - 115,151.30 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

- Health, Dental, Vision, Life Insurance

- Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

- Leading wages

- Tuition Reimbursement

- RRSP Matching

- Tool and Boot Allowance

- Career development and advancement

- Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter. 
Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.