Ocean Import Agent

Job description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

- 15,000 trained professionals

- 250+ locations worldwide

- Fortune 500

- Globally unified systems

Job Description Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department. Major Duties and Responsibilities:

- Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customers procedures and maintain updated internal DLSOPs.

- Track and Trace shipments.

- Accurate and timely data entry into our operating system.

- Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person.

- Monitor reports.

- Accurate and timely client billing.

- Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others.

- Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.

- Meet key performance indicators to support department, branch, product, and company goals.

- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.

Qualifications

- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

- Strong organizational and prioritization skills are critical. Attention to detail is a top priority.

- Understanding of ocean documentation process an asset

- Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing.

- Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word,

PowerPoint.

- Fluent in English, both written and verbal

- Desire for a career in supply chain/logistics.

- Candidates must be legally authorized to work in Canada and able to work from the Calgary location. Relocation is not available for this position.

Additional Information Expeditors offers excellent benefits

- Paid Vacation, Holiday, Sick Time

- Health Plan: Medical, Prescription Drug, Dental and Vision

- Life and Long Term Disability Insurance

- RRSP Retirement Savings Plan

- Employee Stock Purchase Plan

- Training and Personnel Development Program