Account Manager

Job description

Description About Us Babcock & Wilcox is a leader and innovator in the energy transition, providing an extensive range of proven, clean power production technologies. We deliver environmentally conscious, technology-driven solutions and services to energy and industrial customers worldwide – safely, ethically and as promised. At B&W you'll find interesting and challenging work, outstanding career growth opportunities, a competitive benefits package, and a great work environment. B&W Canada is currently seeking a motivated individual to fill the role of Account Manager in the province of Alberta. This is an entry level position that provides an exciting opportunity for a motivated individual to learn about our products and services. Why choose B&W?

- Highly supportive work environment focused on diversity, equity and inclusion.

- Vacation policy focused on fostering a productive work / life balance

- Comprehensive compensation package, health and dental benefits and pension and savings plans

- Employee and Family Assistance Program

- Great team Environment

- Opportunity to travel for the company and work in other areas of the country

- Educational opportunities though courses dedicated to product knowledge and job skill improvement

- Social events

- Mentorship and training when onboarded and throughout your career

Job Description Summary The Account Manager is responsible for customer management and leading sales for a geographic region. This involves consistent face-to-face visits with existing customers expanding portfolio to existing customers and cold calling on new customers. This position must understand B&W’s products and services and be able to provide solutions to customers from B&W offerings. Success in this position will be defined quantity and quality of opportunities, achieving incremental growth and demonstrating customer diversity in various markets. Specific Duties

- Achieve or exceed bookings (50%)

- Plan visits/development of customer relationships

- Full understanding of our customer’s equipment

- Expert knowledge of our product lines

- Cold calls to potential customers

- Warm calls to leads/existing customers

- Customer Relationship Management (35%):

- Build and maintain strong customer relationships

- Responsible for customer troubleshooting/escalation to appropriate subject matter expert for solution

- Educate customers on new/enhanced product lines/services

- Business Expansion (15%)

- Demonstrate the use of data analytics and marketing to produce successful targeted sales campaigns

- Demonstrate execution of self-designed territory plan

- Increase service market (Field Service, Construction, Service Projects, etc.)

- Actively pursue customer feedback

- Keep Customer Relationship Management software records up-to-date

- Other duties as assigned by the Company

Qualifications Education and/or Relevant Experience

- University Degree, College Diploma or 1-2 years Sales Experience

Candidate Requirements

- A qualified candidate should have a mechanical aptitude and direct sales experience

- Sales experience in this market presently is a plus, but not essential

- Experience with pulp and paper mills, general industrial sites, oil and gas facilities, and/or utility sites would be an asset.

- Experience with unionized construction services business, with plant turnaround planning a plus.

Preferred Skills and Competencies

- Excellent communication and interpersonal skills

- Product and market knowledge

- Sales strategies

- Goal oriented

- Driven

Why choose B&W?

- Comprehensive compensation package, health and dental benefits and pension and savings plans

- Employee and Family Assistance Program

- Variety of career development paths