Project Manager / Implementation Specialist
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- Full-time
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Full-time Project Manager / Implementation Specialist in Calgary, AB, leading AssetWorks GPS fleet deployments across North America from kickoff through go-live.
Role combines project management (plans, budgets, risks, status reporting) with hands-on hardware installation, configuration, and customer/technician training.
Can I apply: the posting names Canada - Calgary, AB and full-time employment; no work-authorization, language, education, or years-of-experience requirements are stated, and workplace model (onsite/hybrid) is not specified.
From the posting
- locations
ATS location: Canada - Calgary, AB; Canada - Remote
- actionable
Lead multiple AW GPS implementation projects from initiation through successful go-live.
- employment types
full_time
- job function
Project Manager / Implementation Specialist
- role family
leading the deployment of AssetWorks GPS solutions for fleet customers across North America
- skills
Develop and manage project plans, schedules, risks, action items, budgets, and status reporting.
- skills
Coordinate GPS hardware installations, device activation, and deployment logistics.
- skills
Deliver installation training to customers, technicians, dealers, and installation partners
Job description
Job Summary: The Project Manager / Implementation Specialist is responsible for leading the deployment of AssetWorks GPS solutions for fleet customers across North America. This role manages implementation projects from kickoff through go-live, serving as the primary customer contact while coordinating software configuration, hardware deployment, training, and project execution to ensure successful outcomes.
Job Description:
- Lead multiple AW GPS implementation projects from initiation through successful go-live.
- Develop and manage project plans, schedules, risks, action items, budgets, and status reporting.
- Serve as the primary point of contact for customers throughout the implementation lifecycle.
- Gather and document business requirements and configure AW GPS solutions to meet customer operational needs.
- Coordinate GPS hardware installations, device activation, and deployment logistics.
- Deliver installation training to customers, technicians, dealers, and installation partners on AW GPS hardware, wiring standards, troubleshooting procedures, and deployment best practices.
- Conduct administrator and end-user training sessions to ensure successful adoption of the solution.
- Troubleshoot GPS and telematics hardware, connectivity, sensor integrations, and related deployment issues.
- Analyze customer business processes and operational challenges to identify opportunities for product enhancement.
- Develop detailed feature requests, business requirements, and use cases for Product Management and Engineering teams to address customer needs and improve the AW GPS platform.
- Facilitate project meetings, stakeholder reviews, and executive status updates.
- Manage project risks, issue resolution, escalations, and change requests.
- Support pilot deployments, large-scale rollouts, and post-implementation optimization activities.
- Maintain project documentation, installation standards, training materials, and implementation best practices.
- Ensure projects are delivered on time, within scope, and achieve customer satisfaction objectives.
Worker Type: Regular
Number of Openings Available: 1
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