Access Management Analyst

Job description

Service New Brunswick Access Management Analyst R85-2026/27-341 Open Competition Full Time Pay Band 2 Flexible within New Brunswick

Service New Brunswick is seeking an individual to join the Health Application Services Branch within the Technology Services Division as Access Management Analyst. Working at Service New Brunswick is more than just a job — it’s an opportunity to build a meaningful career. Guided by our vision of "Excellence in Service Delivery", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers. Known for our people-oriented workplace culture, we foster an environment where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of Atlantic Canada's Top Employers of 2026! What We Offer At SNB, our people are at the heart of everything we do. We are: Human-Centered: We prioritize well-being and flexibility for our employees. Driven by Growth: We invest in your professional development and career advancement. Celebrating Excellence: We recognize and reward outstanding contributions. United by Purpose: Every project you work on makes a real difference for New Brunswickers. Empowered to Decide: We trust our teams to make decisions and innovate boldly. With offices and locations in most New Brunswick cities and a wide variety of positions and job roles, SNB offers unmatched opportunities for growth and impact, including an employee recognition program, a mentoring program, training & development opportunities, employee townhalls and ongoing leadership development. SNB also offers a comprehensive employee benefits package. As a member of the Technology Services team, you will be reporting to the Access Management Manager and will be responsible for managing access to the Corporate Network and applications. Your responsibilities will include but are not limited to:

- Managing access to the Corporate Network, applications and data using an auditable process.

- Ensuring that application/data security is met through compliance with policies/procedures

- Ensuring requests are completed within key performance indicator limits

- Providing guidance to other teams when resolving access-related issues

- Assisting other teams with account-related aspects of project coordination

- Assisting in developing and documenting new processes relating to employee access to resources

- Managing client escalations, taking ownership of requests and seeing them to resolution

For supported departments, you will manage access for:

- Users

- Groups

- Mailboxes

- Public Folders

- Remote Access Service

- Network Shares

ESSENTIAL QUALIFICATIONS:The successful candidate must possess a two (2) year program at the community college level in computer technology or in a relevant discipline. Subject to the response to this competition, an equivalent combination of education, training and experience may be considered. Written and spoken competence in English and French is required. Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified. ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

- Knowledge of Active Directory and Exchange management tools

- Knowledge of User Management tools in Clinical Information systems (i.e. Meditech and/or Allscripts)

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications to be given further consideration. OPERATIONAL REQUIREMENTS: Candidates will be required to undergo Criminal History Clearance prior to appointment. BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

- Client Service Orientation

- Initiative

- Teamwork and Cooperation

- Effective Interactive Communication

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

- Knowledge of Applicable Legislation and the Department’s Policies and Procedures

- Specialized Subject Matter Expertise and Knowledge

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment. Salary : $49,972 - $69,784 annually – Pay Band 2 - Management and Non-Union Pay Plan

We thank all those who apply, however only those selected for further consideration will be contacted. We strongly encourage you to submit your application via the online portal by clicking Apply to increase efficiency and maintain a consistent candidate experience. If you experience technical difficulties or are unable to complete your application online, please contact [email protected]. Please ensure your application is complete by November 17, 2026 indicating competition number R85-2026/27-341 This competition may be used to fill future vacancies at the same level. We thank all those who apply, however only those selected for further consideration will be contacted. Veterans who demonstrate they are among the most qualified shall be given preference at the time of appointment. We are an Equal Opportunity Employer.