Quality Control Maintenance/Customer Experience Inspector
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- Full-time
- Work permit not stated
Quality Control Maintenance/Customer Experience Inspector at CADRail in Toronto, ON, reporting to the QC Maintenance/Customer Experience Supervisor.
Core duties: inspections, audits, testing, quality issue reporting, statistical data, and KPI development under the Quality Management System and ISO 9001.
Can apply if you have 5 to 10 years of quality control inspection experience and a diploma or degree in the field; rail locomotive and passenger coach experience is an asset.
Posting does not state workplace arrangement, salary, or work authorization requirements.
From the posting
- locations
ATS location: Toronto, ON, Canada; ON, Canada
- employment types
full_time
- seniority
5 to10 years experience in Quality Control Inspection and/or a related field
- job function
Quality Control Maintenance/Customer Experience Inspector will be responsible for the quality monitoring, inspecting, and testing of operational standards
- role family
Quality Control Maintenance/Customer Experience Inspector
- skills
Experience using quality and problem-solving tools.
- skills
the ISO9001 certification
- years experience min
5 to10 years experience in Quality Control Inspection and/or a related field
- education required
Diploma or degree relating to the field of expertise
- actionable
Quality Control Maintenance/Customer Experience Inspector will be responsible for the quality monitoring, inspecting, and testing of operational standards
Job description
The Quality Control Maintenance/Customer Experience Inspector will be responsible for the quality monitoring, inspecting, and testing of operational standards. This individual will collaborate with the management team, customers, suppliers, partners and involved stakeholders.
Reporting to the Quality Control Maintenance/Customer Experience Supervisor, will be responsible for ensuring compliance with processes, products and system specifications as defined by the Quality Management System.
Responsibilities
- Confirm that all HSE policies, processes and procedures are being complied
- Responsible for ensuring processes, products, parts, materials, and systems meet all quality requirements set by the customer and business. Identify, record, and report all quality issues noting potential root causes. Recommend improvement measures to the business to ensure quality standards are met
- Possess the ability to understand documentation and instructions and measure quality against such documents
- Maintain and document records of testing, audits and inspections ensuring accuracy and completeness
- Support the use of the Quality Management System and other quality control measures
- Perform inspections, audits and testing as required by the business
- Compile statistical data to determine and maintain the quality and reliability of processes, products, parts, and materials
- Support all continuous improvement activities relating to quality and the ISO9001 certification. Understand overall customer satisfaction and support initiatives to ensure a positive experience. Work with representatives from the customer Quality team as required
- Promote quality awareness on quality activities planned for the project and support required quality training
- Able to use measuring equipment as required during the inspection process
- Ability to develop KPI’s and present data
- Prepare senior management relating any potential complications
- Work with the team to prepare and create recurrent reports that are requested by operations or higher
- Comply with the company’s applicable policies and procedures as well as human resources’ guidelines
Qualifications
- Ability to build strong rapport with the team and unionized maintenance personnel
- 5 to10 years experience in Quality Control Inspection and/or a related field. Rail locomotive and passenger coach experience and knowledge is an asset
- Experience using quality and problem-solving tools.
- Experience performing audits
- Background of accomplishing business strategies
- Diploma or degree relating to the field of expertise
Nice to have:
- Experience working in an unionized environment
- Familiarity with other industries such as Aerospace
- Experience working in the rail industry with a comprehensive knowledge of rail equipment
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