Demand Planner, Supply Chain

Job description

Endy is looking for a Supply Chain Demand Planner who will support the operations team in delivering an exceptional customer experience while driving cost efficiency. This role focuses on demand forecasting, inventory management, and optimizing supply chain processes. The Supply Chain Demand Planner plays a vital role in ensuring on-time shipping, customer satisfaction, and cross-functional collaboration across teams. The ideal candidate will use their analytical expertise to develop actionable insights, manage moving parts, and resolve issues in a dynamic, fast-paced environment.

In this current open role you will:

- Develop and refine demand forecasts using historical data and advanced forecasting methods

- Analyze market trends, customer behavior, and competitive landscape to adjust forecasts

- Incorporate promotional activities and product launches into demand forecasts

- Place and manage purchase orders, coordinating with suppliers on lead times and delivery schedules

- Oversee inventory levels to prevent stockouts and excess stock, implementing optimization strategies

- Collaborate with the Marketing team to align forecasts with business goals

- Prepare and analyze reports on forecast accuracy, inventory performance, and demand trends

- Identify and implement process improvements for forecasting and inventory management

- Responsible for inventory control (Variance reconciliation, inventory updates, etc.)

- Resolve issues daily through ad-hoc analysis, communication, and quick action

- Assist with documenting processes

- Regularly update and monitor operations metrics

The Qualifications and Experience we like to see:

- Bachelor’s Degree in Supply Chain Management, Engineering, or a relevant field of study

- 3-5 years' experience in an operations or supply chain environment; definite asset having experience in a start-up operation

- Advanced skill set in Microsoft Excel with the ability to create basic macros

- Extremely analytical mindset with an investigative approach to situations

- Comfortable with uncertainty and change in a dynamic work environment

- Passion for problem-solving, investigating issues, and finding quick and realistic solutions

- Strong interpersonal skills with the ability to forge strong cross-functional relationships

- Ability to skillfully manage multiple priorities and adapt to changing priorities in a fast-paced environment

- Previous experience with ERP systems and systems integrations (e.g., WMS, ERP, Shopify)

- Knowledge of logistics, including fulfilment and delivery processes is an asset

- Experience with PowerPivot, Power BI, Big Query and SQL an asset

- Engineering or data science background is an asset

Why you’ll love working at Endy:

- A people-first, purpose-driven culture

- Competitive salary and benefits

- Hybrid work model with a beautiful Toronto HQ

- Employee discounts and perks - including the best sleep of your life

Additional Information

This is a current open position. The salary range for this position is $55,000 - $70,000 annually. Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.

Inclusion & Belonging

We are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodations are available during all stages of the recruitment process.

Here at Endy, we are a group of innovators, leaders, and dreamers who are shifting the way Canadians think about sleep. Not only are we experts in various fields of the eCommerce industry, we are also a culturally diverse group of world travelers, foodies, book lovers, wellness enthusiasts, and pop culture fans who are creative, innovative, driven, and inspiring. We often blur the line between creativity and analytics, integrating both to achieve outstanding results.

Our culture is our pillar. It is more than a series of words written on the office wall. Culture is how we talk to and treat one another. It's how we plan, prioritize, and make decisions to benefit our team and our customers. It's what binds us together through challenging times. It's how we win. In other words, it's The Endy Way.