Director of Business Development, Technical Consulting

Job description

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Key Responsibilities 1. Market Analysis & Opportunity Identification

- Research emerging technology, digital, and language-industry trends to identify high-value consulting and service opportunities.

- Train and enable sales teams to qualify opportunities and understand solution sets.

- Analyze competitive landscapes to position offerings effectively and differentiate from traditional translation vendors.

2. Business Development & Growth Strategy

- Lead regional and national business development initiatives to drive new revenue.

- Generate prospects through research, networking, referrals, directories, trade shows, and industry events.

- Formulate sales plans and strategies to meet monthly, quarterly, and annual revenue and margin goals.

- Build pipelines and manage full sales cycles — from lead generation to close.

3. Client Acquisition, Engagement & Relationship Management

- Build and grow high-level client relationships, becoming a trusted partner for ongoing consulting and multilingual technology needs.

- Serve as first-line support for new and existing clients, ensuring strong communication and service satisfaction.

- Present solutions through virtual, in-person, and group meetings, articulating value across both technology and language-service portfolios.

- Educate clients on processes, pricing structures, technology platforms, and competitive differentiators.

4. Discovery, Scoping & Technical Solution Consulting

- Lead discovery sessions with clients to define consulting project requirements, technical needs, and desired business outcomes.

- Translate client challenges into actionable scopes, engagement models, and technology-enabled solutions.

- Ensure realistic project timelines, resource allocation, and budget requirements.

- Collaborate with cross-functional teams to design and propose integrated service + technology solutions.

5. Stakeholder Collaboration

- Partner with internal technical, production, marketing, and executive teams to align on strategy and opportunity advancement.

- Facilitate cross-departmental communication to ensure clients receive cohesive, high-value consulting experiences.

6. Team Leadership

- Build, mentor, and oversee a high-performing team of consultants and analysts.

- Promote a culture of innovation, accountability, continuous learning, and high-quality client delivery.

7. Performance Measurement & Reporting

- Set KPIs for consulting initiatives, pipeline growth, revenue targets, and operational effectiveness.

- Track performance and present updates, market insights, and strategic recommendations to senior leadership.

Qualifications

- Bachelor’s degree required; MBA or advanced degree preferred.

- 10+ years of experience in business development, technical consulting, enterprise sales, or a related field.

- Proven full-cycle sales experience — lead generation through close.

- Demonstrated success developing consulting frameworks and acquiring new enterprise business.

- Strong analytical and solution-consulting capabilities.

- Excellent communication, negotiation, and client-management skills.

- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

- Strong interpersonal skills and the ability to build trust across diverse, multicultural stakeholders.

Key Competencies

- Strategic Thinking & Market Insight

- Consultative Selling & Solution Design

- Leadership & Team Development

- Client Relationship Management

- Technical & Business Acumen

- Change Management

- Communication, Negotiation & Presentation Skills