Warehouse Operator

Job description

We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.

Key Responsibilities

- Independently manage daily warehouse operations, ensuring efficient and timely completion of shipping, receiving, and inventory-related activities.

- Organize and maintain inventory to ensure efficient storage, easy access, and optimal use of warehouse space.

- Receive incoming shipments, verify accuracy against purchase orders, and inspect for damage or discrepancies.

- Accurately enter receipts, inventory movements, and order details into ERP systems and supporting tools.

- Pick, pack, and prepare customer orders with attention to accuracy and proper packaging to prevent damage during transit.

- Process sales orders and ensure all shipments include correct documentation and labeling.

- Safely operate material handling equipment such as forklifts, pallet jacks, and hand trucks.

- Maintain cleanliness, organization, and safety standards throughout the warehouse.

- Perform routine checks and basic maintenance of warehouse equipment and report any issues.

- Support inventory control processes, including cycle counts, stock reconciliation, and investigation of discrepancies.

- Prioritize daily workloads independently and communicate operational challenges, inventory concerns, or support requirements to management.

- Coordinate with carriers, suppliers, and internal departments to support efficient warehouse operations.

Safety and Personal Accountability

- Demonstrate strong safety awareness, sound judgment, and personal accountability while working independently as the sole warehouse employee on-site.

- Recognize potential hazards and coordinate additional assistance when tasks cannot be performed safely alone.

- Follow applicable emergency response procedures and promptly report safety concerns, incidents, or near misses.

- Maintain accuracy, integrity, and compliance in all documentation and transactions.

- Uphold Normet's Values, Policies, and Procedures at all times.

- Adhere to all safety requirements and use appropriate PPE.

- Demonstrate a commitment to continuous improvement and professional development.

Team Collaboration and Development

- Maintain regular communication with management and other Normet warehouse locations to ensure operational alignment and support.

- Collaborate with the Account Manager and other Normet personnel when present at the facility.

- Work closely with Customer Service and Sales Support teams to ensure consistent service delivery.

- Proactively communicate workload concerns, operational challenges, and opportunities for improvement.

- Participate in training, cross-functional collaboration, and skill development initiatives.

- Support a positive, accountable, and collaborative team culture while working independently.

Skills & Qualifications

- Strong attention to detail with a focus on accuracy in inventory management and order fulfillment.

- Demonstrated ability to work independently, manage daily responsibilities, and remain productive with minimal supervision.

- Strong organizational, time-management, and problem-solving skills, with the ability to prioritize competing tasks.

- Self-motivated, dependable, and comfortable taking ownership of warehouse operations.

- Effective communication skills, both verbal and written.

- Strong commitment to workplace safety, particularly when working independently.

- Ability to safely lift and move up to 70 pounds, with appropriate assistance or equipment when required.

- Experience operating forklifts and other material handling equipment (preferred).

- Proficiency with ERP systems, inventory management tools, and Microsoft Office (Excel, Outlook, Word).

- Valid driver's license.

- Willingness to travel occasionally within North America, if required.

Education & Experience

- High school diploma or equivalent required.

- 2–3 years of experience in a warehouse, logistics, or distribution environment preferred.

- Hands-on experience with shipping, receiving, picking, packing, and inventory control.

- Experience using ERP systems or warehouse management systems is a plus.

- Proven ability to identify issues, troubleshoot problems, and implement practical solutions in a warehouse setting.

- Previous experience working independently or managing warehouse activities with limited supervision is an asset.

Additional Information

- This position will be the sole warehouse employee at the Val-d'Or location and requires the ability to independently manage daily warehouse operations.

- Other Normet personnel, including an Account Manager, may periodically work from the facility; however, the Warehouse Operator will maintain primary responsibility for warehouse activities.

- The employee is expected to maintain regular communication with management and coordinate additional assistance when required.

- Duties may vary or expand as directed by management based on business needs.

- Monday through Friday, 40 hours per week, with occasional extended hours as needed.

- Candidates must be legally eligible to work in Canada

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