Quality Assurance Specialist

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. 



Main Duties and Responsibilities:

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- Monitors quality improvement projects

- Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification

- Monitors corrective action system

- In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual

- Drives prevention vs. detection of defects

- Coordinates actions to prevent the occurrences of nonconformities

- Maintains customer compliance resolution

- Responsible for the maintenance of key performance metrics for the Quality organization

- Controls Food safety and Quality of processing and manufacturing within the business

- Supports customer audits, government audits to meet compliance

- Verifies and ensures company policies and procedures are followed

- Ensures quality specifications and requirements are followed and met

- Responsible for safety, quality and compliance to customer specification

- Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs

Qualifications

Education:

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- Preferred college degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management

Work Experience:

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- Experience in quality control practices (GMP's, SOP's, and HACCP) and quality program control an asset

- Experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred

- Experience working in the airline industry would be an asset

Job Skills: Minimum skill requirements:

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- Intermediate level Microsoft office tool skills (Excel, Word)

- Knowledge of quality auditing, inspection methods

- Detail oriented

- Strong organizational skills, able to prioritize responsibilities and multi-task

- Strong interpersonal skills, interact well with multiple departments as required

- Able to work with little supervision

- Excellent reading, writing, and oral communication skills

Preferred skills:

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- Excellent analytical skills

- Basic statistics calculation, and/or mathematical comprehension

- Project management skills

- HACCP certified and/or Food Safety training a plus

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