National Accounts Manager

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY This role independently leads complex national account sourcing initiatives, manages a larger team or more strategically critical spend categories, and serves as a key cross-functional partner to senior Operations and Finance stakeholders. The Manager demonstrates a track record of delivering best-in-class pricing through volume consolidation and is expected to exercise significant independent judgment in supplier negotiations and strategic category decisions. JOB DESCRIPTION

KEY RESPONSIBILITIES:

- Manages or co-manages a defined portfolio of national account categories; oversees sourcing activity, contract lifecycle management, and supplier performance for those categories.

- Drives category strategy with limited Director oversight.

- Leads or co-leads end-to-end RFP processes for complex, high-value national account categories; structures competitive pricing solicitations designed to capture Greystar's full volume advantage and has authority to present final recommendations directly to senior leadership for approval.

- Leads supplier negotiations for assigned categories; structures best-in-class contract terms including volume-based discount tiers, SLAs, performance guarantees, and renewal provisions.

- Drives contracted pricing compliance monitoring and reporting across assigned categories; holds suppliers accountable to agreed discount structures and SLAs.

- Builds and maintains supplier relationships; leads business reviews, volume performance conversations, and pricing renegotiations with strategic vendors.

- Communicates National Accounts program updates to internal teams through portals, newsletters, and direct outreach.

- Collects and analyzes performance data for assigned categories; produces regular reports on spend, volume utilization, discount realization, compliance rates, and supplier performance.

- Collaborates with Operations, Finance, and field leadership to understand requirements and ensure National Account category pricing strategies are operationally sound and positioned to maximize discount capture.

- Travels to properties and field offices as required.

- Follows and enforces established policies and procedures; drives team compliance with regulatory and organizational standards.

- Keeps abreast of market, technology, and industry changes; applies insights to evolve category strategy.

- Performs other duties and special projects as assigned.

BASIC KNOWLEDGE & QUALIFICATIONS:

- Multifamily real estate experience strongly preferred.

- 2–5 years of relevant national accounts or supply chain experience.

- College degree in supply chain management, logistics, business administration, economics, or a related field required.

SPECIALIZED SKILLS:

- Expert proficiency in Microsoft Excel and contract management systems; advanced modeling of volume pricing tiers and discount structures.

- Demonstrated ability to lead complex pricing negotiations with large national vendors to achieve best-in-class terms.

- Strong financial acumen; ability to build cost models, evaluate business cases, and present ROI analyses.

- Excellent cross-functional influence skills; ability to drive alignment across Operations, Finance, and Legal stakeholders.

- Expertise in RFP design, volume-based contract negotiation, and category management principles.

- Ability to build and interpret complex national accounts performance reporting.

- Ability to handle confidential and sensitive information with discretion.

- Effective verbal and written communication skills; ability to engage professionally with suppliers, field teams, and senior leadership.

- Strong organizational and project management skills; ability to manage multiple categories and priorities simultaneously.

- Ability to communicate effectively with stakeholders regarding requirements and processes.

TRAVEL / PHYSICAL DEMANDS:

- Team members work in an office or remote work environment. No special physical demands are required.

- Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

#LI-RS1

This posting is for a new role.

The salary range for this position is $85,000 - $100,000 CAD.

Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered:

- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits effective your first day of employment.

- Generous Paid Time off. All new hires start with 15 days of vacation, 5 family responsibility days and 5 company sick days. Additional vacation accrued with tenure.

- Paid Parental Leave Top-Up Benefit (*For eligible team member).

- Group RRSP with Company Match up to 5% of pay after 3 months of service. Open to full-time and part-time team members, with spousal RRSP and lump sum contribution options.

- Employee Assistance Program, plus free 24/7 virtual care with a Canadian family doctor.

- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

- Pet Insurance discounts through Petsecure and wellbeing programs through the RBC app.

- Ongoing Learning Opportunities & Education Assistance Programs.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].