Sales - Parts/Distribution

Job description

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- Responsible for all parts sales and assistance to customers when inquiring about after-sale parts. To provide a high level of customer service; to assist the account managers in all aspects of parts sales. Essential Functions Handle all marine parts sales inquiries received by phone, email, fax, and the web store  Research as needed and accurately prepare parts quotes; presents quotes via phone, email, or per customer requirements  Provide basic technical support as needed  Will coordinate with other resources, including engineering, production, and sales, to properly respond to technical requests  Works with supply change to verify parts availability and communicate accurate shipping dates to customers  Correctly enters parts orders into order system; works with supply chain to ensure parts ship as promised  Finalize sales by gathering necessary information, including payment and shipping instructions; communicates with inside team members to assure orders are delivered on time; communicates with customer if any changes are made that will affect final price or delivery  Compile weekly and monthly parts sales reports Minimum Experience and Qualifications  High school diploma or GED  1 -2 years’ experience in a customer service or sales role  Excellent computer skills and knowledge of MS Office; able to learn new software  Able to work independently but be a strong member of a team  Excellent math and communication skills Preferred Skills  Able to read drawings and blue prints  Previous parts and service experience  Technical knowledge or background in manufacturing and/or the marine industry  Highly detailed orientated Other  Can successfully multi task in a fast paced environment  The employer reserves the right to change or assign other duties to this position.  Professional language, minimal to no shop gossip  Appropriate office attire, jeans, button up shirt, no sweatshirts, logo t-shirts etc.