Communications Coordinator

Job description

Are you a detail-oriented, analytical communicator who excels in fast-paced environments and loves tracking the pulse of daily news? The Reputation and External Communications team, in the Corporate Communications section, is seeking an agile and dedicated Communications Coordinator to support our media monitoring, analytics, and media relations portfolio. In this role, you will be the backbone of our daily media intelligence activities, ensuring our teams stay ahead of emerging issues and measure the true impact of their work. Please note: This position starts at 6 a.m. daily to ensure early-morning media scans and daily reporting deliverables are completed before standard business hours. If you are an adaptable professional with sharp attention to detail, a talent for data analysis, and the ability to thrive under morning deadlines, we want you on our team! As part of the team that protects and enhances the City’s reputation, you will work closely with colleagues across centralized and department teams to deliver crucial media monitoring, media analysis and logistical support. This role balances early-morning deadline execution with long-term reporting, project support and continuous operational improvement. What will you do?

- Conduct early-morning media scans and prepare daily media monitoring newsletters by 8 a.m

- Conduct targeted scanning to develop custom media clipbooks for specific municipal topics

- Evaluate and report on the performance and reach of media relations activities, providing actionable recommendations to inform future communication plans and strategy

- Gather research and data to develop reports that help centralized and department teams measure outputs and outcomes

- Provide technical and administrative support for media spokesperson training, including room bookings, registration, interview staging, scenario review, mock question preparation, and post-training information sharing

- Participate in planning discussions and campaign debrief sessions, providing tactical insight and recommendations

- Support media relations projects that advance the City’s reputation and media relationships

- Assist in creating, updating, and maintaining team workflows, guidelines, templates, and the media relations staff manual

- Provide writing and editing support for media products, issues management, and crisis communications as needed

Qualifications

- Completion of a two-year post-secondary program with coursework in communications, public relations, journalism or a related field

- At least two-years of professional experience in a public relations, public affairs, communications, media relations or public information role

Assets:

- Experience working with media monitoring software

Skills required for success:

- Knowledge of mass communication principles, public relations techniques, and media relations best practices

- Excellent written and verbal communication skills, including strong proofreading, editing, and strict adherence to Canadian Press (CP) Style guidelines

- Exceptional attention to detail and strong organizational skills to manage competing priorities and consistently meet tight deadlines

- Technical proficiency with media monitoring platforms and spreadsheet data analysis

- Strong consulting and interpersonal skills to build collaborative working relationships across departmental communications teams

- Flexibility and adaptability to navigate shifting corporate priorities, evolving technology and fast-paced crisis communications scenarios

- Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)

- Embracing a culture of equity, diversity, reconciliation, and inclusion

Work Environment:

- Note: This position ​may be eligible for a hybrid work arrangement ​with ​the flexibility to work from both home and the worksite

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits https://bit.ly/COEbenefits Up to 1 permanent full-time position Hours of Work: 40 hours per week Salary Range: $36.128 - $45.418 (Hourly); $75,435.26 - $94,832.78 (Annually) Recruitment Consultant: KE/SB Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.