IT Field Specialist
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Posted by Flatiron Construction Corp on the hiring system it uses for its careers page; applications go straight to the company.
Can I apply?
- On-site
- Work permit not stated
IT Field Specialist at Flatiron Construction Corp in Fredericton, NB, providing second-level IT support to users at a project site.
Work involves on-site desktop troubleshooting, ITSM ticket resolution, hardware/network support, and jobsite setups and teardowns.
Degree, MCSE, A+ and Network+ are preferred, not required; no work authorization or salary is stated.
Benefits include paid time off, 401(k)/RRSP, medical, dental, vision and tuition reimbursement.
From the posting
- locations
ATS location: Fredericton, NB, Canada
- workplace
performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users
- job function
you will provide second-level IT support to users based at a project site
- role family
you will provide second-level IT support to users based at a project site
- skills
Knowledge of Windows Operating Systems, Active Directory, current technology protocols and procedures, and networking concepts/principles.
- actionable
Installs, diagnoses, repairs, maintains, troubleshoots, and upgrades all PC hardware/software and related equipment
Job description
Overview
Are you a problem solver passionate about providing top-tier solutions? As an IT Field Specialist, you will provide second-level IT support to users based at a project site. Collaborate with industry experts and committed teams to solve complex technical challenges and ensuring seamless operations.
Apply now and transform your career with us.
What you will be doing
- Installs, diagnoses, repairs, maintains, troubleshoots, and upgrades all PC hardware/software and related equipment, including occasional troubleshooting of network components such as routers, firewalls, switches, servers, access control systems, wireless access points, UPSs, printers, multifunctional devices, and phone systems.
- Interfaces with regional IT management on projects, remote jobsite setups and teardowns, and resolves outstanding issues.
- Responds to ITSM-based tickets, performing on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommends and implements corrective solutions.
- Installs, configures, tests, maintains, and troubleshoots user workstations, mobile devices (phones, tablets, etc.), and related hardware/software to meet required service levels.
- Collaborates with system engineers to ensure efficient operations of the company’s desktop computing environment.
- Maintains an inventory of technology equipment.
- Coordinates and liaises with LECs, ISPs, and cabling contractors.
- Assists in developing technical and procedural documentation as needed.
- Acts as a business liaison to communicate business needs to IT management.
What we are looking for
- Bachelor's Degree in Computer Science or a related field preferred.
- Related experience preferred.
- Microsoft Certified Systems Engineer (MCSE), A+ Certification, Network+ Certification preferred.
- Knowledge of Windows Operating Systems, Active Directory, current technology protocols and procedures, and networking concepts/principles.
- Problem solving and critical thinking skills
Why work for us
Some of the benefits you may be eligible for as an employee are:
- Comprehensive compensation package and paid time off program
- Industry leading 401(k)/RRSP
- Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
- Wellness benefits & Employee Assistance Program
- Tuition Reimbursement Program
We are an EEO/ADA/Veterans employer.
Salary Min
Salary Max
Seen on
- icims — careers-fdcorpcan.icims.com